Shipping Policies and Refunds

 

Online Purchases Fusion Mineral Paint
Orders are shipped within 24 hours of being received, via Canada Post Expedited Parcel Small Business.
Once shipped I will provide you with a tracking number for your convenience.

If your Fusion Mineral Paint order is frozen when it arrives that is OK.
Fusion Mineral Paint can be frozen and thawed up to 3 times.
Just allow the paint to come to room temperature before using.
If you want to find out more information about this,
please visit www.fusionmineralpaint.com/does-fusion-mineral-paint-freeze/

Refunds will only be processed for orders that arrive leaked or damaged.
If you do receive a damaged order,
please email us at laura@grayneandco.com (including in the email a photo of the damaged product) to start the refund process.
Please choose your colors carefully! I cannot offer a refund for any reason other than damaged product.
If you have questions about colors, please feel free to contact me via email before placing your order.